Case Study

International Courier Company Process Automation System

Haan Pro Logistic, LLC is strategically located in the industrial hub of Kent, King County, Washington, USA.

We specialize in receiving and transporting gift goods from Seattle, Washington State to Vietnam, offering high-quality, reliable transportation and door-to-door delivery services across most provinces and cities nationwide.

At Haan Pro Logistic, our commitment is to ensure convenience, safety, and satisfaction for every customer throughout their entire transaction journey with us.

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The Challenge

Although Haan Pro Logistic LLC is a renowned brand in its domain, the company lacked a robust digital solution to manage its complex, multi-process, and multi-party logistics operations.

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To overcome operational inefficiencies and improve visibility across business functions, there was a strong need for a comprehensive online platform that could:

  • To track the each activity of the business process.
  • To manage customer order and their execution.
  • Multi-level approval at each step of the process.
  • Cargo booking and aligning the internal and client teams.
  • Real-time tracking, online payment and scheduling.
  • Extensive reporting for clients and internal use to increase the effectiveness of entire process.

How we did it

The Solution

The goal was clear — to develop a comprehensive web-based software solution capable of managing packages, monitoring logistics from storage to final delivery, and efficiently handling company operations, including employees and drivers.

1.

Order Creation & Notifications

  • Key Features Include (but are not limited to):
  • Order creation by employee/client
  • Multi-lever Approval & alerts: Your responsible employee will receive notification that there is a new order request (From setting you can choose which employee or department’s employees or manager or whoever you want to be the responsible for receiving the new order request notification).
  • The responsible employee in the previous point will approve the order.
  • A notification will be sent to the receiver.

2.

Order Assignment & Confirmation

  • The responsible employee in the previous point will assign this order to an employee (like a driver for example).
  • He will confirm the receive action and confirm the receiver address and the money he will collect from him or from the sender if its a prepaid service.

3.

Dashboard Actions & Management

  • Then he will have some actions either on dashboard like postpone the shipment, discard, or delive, …. And everyone from this Is directly

Client Feedback

Could not recommend AHA Technocrats more! This is a great experience of working with them. Very experienced, honest and time saver. I highly recommend using their services

– Denny Nguyen

CTO, Haan Pro Logistic, LLC

The Results

  • Live Notifications: with a tone you, your clients and your employees will never miss a notification
  • SMS Notifications
  • Dynamic Workflow: Who & What management.
  • Integrated Backup System. QR & Bar code based shipment slips & lot more.
  • Improve overall productivity of the process and company.
  • Delivery of shipments on time.
  • Reduction in enquiry calls.
  • Freight cost reduction due to improvement in overall process.
result

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FAQ's

Frequently Asked Questions

Ans:We provide a wide range of software services including custom software development, SaaS Apps, Automation, mobile app development, web development, cloud solutions, remote resource outsourcing (C2C) and IT consulting.

Ans:Our expertise spans across various industries including eCommerce, healthcare, education, finance, retail, EduTech, real estate, SCM and logistics. We tailor our solutions to meet the specific needs of each industry.

Ans:Our headquarters are located in Noida, India. We also have offices in other locations.

Ans:We have been providing professional software development services since 2013.

Ans:We at AHA Technocrats follow a structured development process that includes:
  1. Requirement Analysis
  2. Design and Prototyping
  3. Development
  4. Testing
  5. Deployment
  6. Maintenance and Support

Ans: Quality is ensured through rigorous manual and machine testing at every stage of development cycle. We employ both automated and manual testing methods, and follow best practices in coding and design.